Privacy policy

Privacy Policy

This Privacy Policy describes how https://decorarts.com (the “Site,” “we,” or “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at liam@decorarts.com.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can identify an individual (including the information below) as “Personal Information.”

Device Information

  • Purpose of collection: to load the Site accurately for you and to perform analytics on Site usage to optimize our Site.

  • Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

  • Disclosure for a business purpose: shared with our processor Shopify.

  • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order Information

  • Purpose of collection: to provide products or services, fulfill our contract with you, process your payment, arrange for shipping, provide invoices/order confirmations, communicate with you, screen orders for potential risk or fraud, and—if consistent with your preferences—send you product or marketing information.

  • Source of collection: collected from you.

  • Disclosure for a business purpose: shared with Shopify and our fulfillment/shipping partners.

  • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer Support Information

  • Purpose of collection: to provide customer support.

  • Source of collection: collected from you.

Custom Artwork Information

  • Purpose of collection: to create and deliver personalized products you request.

  • Source of collection: provided by you (e.g., uploaded images, names, or dates).

  • Use of information: this data is used solely for production and fulfillment of your order and is not shared or resold. Custom files may be securely retained for up to 90 days after order completion in case of reprints, and then deleted.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, including:

  • Shopify: powers our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

  • Payment processors: such as PayPal, Stripe, or your credit card provider, to process secure payments.

  • Shipping carriers: such as UPS, FedEx, and USPS, to deliver your orders.

  • Fulfillment partners: such as Amazon Multi-Channel Fulfillment, solely for the purpose of completing your order.

We may also disclose your information if required to comply with applicable laws and regulations, respond to lawful requests (such as a subpoena or court order), or to protect our rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. For example:

You may also opt out of targeted advertising at the Digital Advertising Alliance Opt-out Portal.

Using Personal Information

We use your Personal Information to provide services to you, including: offering products for sale, processing payments, shipping and fulfilling your order, providing customer support, and keeping you updated about new products, services, and offers.

Lawful Basis (GDPR)

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

  • Your consent;

  • The performance of the contract between you and the Site;

  • Compliance with our legal obligations;

  • To protect your vital interests;

  • To perform a task in the public interest;

  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order, we retain your Personal Information for our records unless and until you ask us to erase it. Custom artwork files are retained for 90 days after order completion and then securely deleted.

Automated Decision-Making

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Shopify may use limited automated decision-making for fraud prevention.

Selling Personal Information (CCPA)

We do not sell Personal Information, as defined by the California Consumer Privacy Act (CCPA).

If you are a California resident, you have the right to:

  • Access the Personal Information we hold about you (“Right to Know”);

  • Request that your Personal Information be corrected, updated, or deleted;

  • Request data portability to another service.

To exercise these rights, please contact us at liam@decorarts.com.

Cookies

We use cookies to improve your browsing experience, remember preferences, and analyze site usage. Cookies may include functional, performance, advertising, and analytics cookies.

You can manage cookies in your browser settings. Blocking cookies may impact your ability to use certain features of the Site. Learn more at All About Cookies.

Do Not Track

Please note that because there is no consistent industry standard for responding to “Do Not Track” signals, we do not alter our practices when such a signal is detected.

Changes

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the “Last Updated” date.

Complaints

If you would like to make a complaint, please contact us by email at liam@decorarts.com. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.

Last updated: October 2, 2025